To use Live Help on our site you must have MSN. (MSN is a live messaging service. Click here to find out more)

Please visit out FAQ first before contacting us. Thank you.

You can still email and queries you have. But the Live Help system is used only for the below problems:

Things you can use Live Help for:
Enquiring about how to make an order
Technical problems related to the website (only with problems encountered on our website)
Difficulty in finding goods on the site
How to Order

Things you can't use Live Help for:
Enquires about orders that have been made previously
Help with your PayPal account
Questions regarding products
Queries about delivery
Missing Items

Please add us - helpbc@hotmail.com - to your MSN contacts list. You can ask any questions you have from there.